Last updated: September 27, 2026
Tamloot ("we," "our," or "us") is the service operated by TAMLOOT LTD, an Israeli private company (company no. 517408753). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered relationship intelligence platform — built for professionals who run on conversations, including coaches, therapists, consultants, advisors, mentors, and similar practitioners.
We process personal information in accordance with the Israeli Protection of Privacy Law, 5741-1981 (including Amendment No. 13, in force since 14 August 2025) and the Protection of Privacy Regulations (Data Security), 5777-2017. Our processing is subject to oversight by the Israeli Privacy Protection Authority (PPA).
By using Tamloot, you agree to the collection and use of information in accordance with this policy.
Many of our customers are organizations — such as clinics and professional practices — that use Tamloot to support the professionals who work with them. When you use Tamloot as part of such an organization, that organization is the owner of the database (the party that controls your personal data), and Tamloot acts as a holder (מחזיק) — a data processor — handling the information on the organization's behalf and in accordance with its instructions.
For these customers we enter into a written data processing agreement, as required by the Data Security Regulations. It defines the types of data and the permitted processing, the security measures we apply, confidentiality obligations, the use of sub-processors, and the return or deletion of data when the engagement ends. A data processing agreement is available to organizational customers on request.
Sensitive information: session content may include information of a sensitive nature, including health-related information. We treat such information as sensitive data under the Protection of Privacy Law and apply the heightened safeguards described in Section 6.
Rights of the people you work with: if you are someone whose professional or clinic uses Tamloot, requests to access, correct, or delete your information are made through that organization — the owner of the data — and not directly through Tamloot. Please contact them to exercise these rights.
When you sign in using Google, we receive and store the following information from your Google account:
If you choose to connect your Google Calendar, we request read and write access to your calendar. This connection is entirely optional — you can use Tamloot without it.
What we read:
What we write:
How we use Google Calendar data:
Important: We will never delete or modify Google Calendar events that were not created through the Tamloot app. We do not access your Google contacts or any other Google services beyond what is described above.
Revoking access: You can disconnect your Google Calendar at any time from the Settings > Integrations page in the Tamloot dashboard. You can also revoke access from your Google Account permissions page.
Google API Services User Data Policy: Tamloot's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Information you provide when creating or updating your account, including your name, email address, and professional details.
Information about the people you work with that you enter into the platform:
Depending on your practice, this information may be of a sensitive nature — for example, health-related details. We handle it as sensitive data under the Protection of Privacy Law (see Section 6).
Information related to your sessions:
Recordings, transcripts, and notes may contain sensitive information, including health-related content, and are protected accordingly.
We automatically collect certain information when you use our service, including your IP address, browser type, device information, pages visited, and actions taken within the application.
Payment processing is handled entirely by Lemon Squeezy, our Merchant of Record. We do not store your credit card numbers or payment details. Please refer to Lemon Squeezy's Privacy Policy for information about how they handle payment data.
If you use our Chrome browser extension to record Google Meet or Zoom web app sessions, we collect and process the following information:
The extension requires the following browser permissions to function:
The extension only operates on Google Meet (meet.google.com) and Zoom web app (app.zoom.us) pages. It does not access or collect data from any other websites you visit.
During recording, audio data is temporarily stored in your browser's local storage (IndexedDB) before being securely uploaded to our servers for transcription. This temporary data is automatically cleared after successful upload.
Audio recordings are transmitted securely over HTTPS to our servers, where they are processed for transcription and AI-generated summaries as described in Section 2.5 (Session Data). We do not sell, share, or use your recordings for advertising purposes.
Tamloot uses the WhatsApp Business Platform, provided by Meta. When you connect a WhatsApp Business account to Tamloot, or message Tamloot on WhatsApp, we receive and store:
How we use it:only to deliver the messages you send and receive through Tamloot, such as reminders before sessions, a notice when session notes are ready, and replies within WhatsApp's 24-hour customer service window, and to manage message templates on your connected account.
Messages Tamloot sends from your connected WhatsApp Business account to the people you work with carry reminders and notifications that point them back to Tamloot, not session content.
We never sell WhatsApp data and never use it for advertising. You can disconnect WhatsApp at any time. See Section 9 (Data Deletion).
We use the information we collect, for the purposes for which it was provided, to:
Where you use Tamloot through an organization, we process the information only as instructed by that organization under our data processing agreement, and we do not use it for our own independent purposes.
We are committed to protecting your data. We do NOT:
We share your information only with the following third parties, solely to provide our services. These providers act as our sub-processors: they are engaged under contractual data-protection terms and may use the information only to provide services to us. Several of them operate outside Israel — see Section 11 (International Data Transfers).
We may disclose your information if required by Israeli law, a court order, or a competent authority (including the Privacy Protection Authority), or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We implement appropriate technical and organizational measures to protect your personal information, in line with the Protection of Privacy Regulations (Data Security), 5777-2017:
Breach notification: in the event of a severe security incident, we will notify the Israeli Privacy Protection Authority as required by law, and will notify the affected organizational owner and/or affected individuals where directed to do so.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your information as follows:
Where you use Tamloot through an organization, retention follows the organization's instructions and our data processing agreement. After the applicable retention period, your data is securely deleted from our systems.
Under the Israeli Protection of Privacy Law you have the following rights regarding your personal information:
As a matter of practice, we will also honor reasonable requests to receive a copy of your data in a portable format, and to withdraw consent for or object to certain processing, to the extent this does not conflict with our legal obligations.
To delete your account and data, see Section 9 (Data Deletion).
If you use Tamloot through an organization that owns your data, please exercise these rights through that organization. Otherwise, contact us at contact@tamloot.cc. You also have the right to lodge a complaint with the Israeli Privacy Protection Authority.
You can delete your Tamloot account and your data at any time, unless you belong to an organization that owns some of your records — see 9.2.
Deleting your account permanently removes:
We delete your recordings, transcripts, and notes from our own systems immediately. We also instruct our recording and transcription vendors to delete their copies; this normally completes on their end automatically, but if a vendor is briefly unavailable, we retry until it succeeds — this does not delay or block your account deletion.
Your assistant conversations, including conversations on WhatsApp, are deleted from our records immediately. Any WhatsApp messages still held in the assistant's short-term working memory clear automatically within 24 hours, whether or not you delete your account.
If you use Tamloot through an organization that owns some of your sessions or client records, we can't delete your account while those records still exist under the organization — an organization owner needs to release or delete them first. Once that's done, you can delete your account as usual. Records the organization owns are otherwise handled through that organization (see Section 1.1).
Deleting your account in the app takes effect immediately and cannot be undone. If you want a copy, export your data first (Settings > Privacy). We handle email requests within 30 days. Some records may be kept longer where Israeli law requires it, as described in Section 7.
To stop Tamloot using WhatsApp without deleting your account, disconnect WhatsApp on the Connectors page in the web app.
If you connected a WhatsApp Business account, you can also remove Tamloot's access from Meta. In Facebook, go to Settings & privacy > Settings > Business integrations, select Tamloot, and remove it. Admins of the business account can also remove Tamloot in Meta Business Suite, under Business settings. Removing access in Meta stops Tamloot from sending or receiving messages on that account. To delete the data Tamloot already holds, delete your account or email us.
Our service is intended for professionals — coaches, therapists, consultants, advisors, and similar practitioners — and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Some of our sub-processors operate outside Israel — specifically in the United States, the European Union, and Switzerland — for cloud infrastructure, AI processing, transcription, and payment services. Where we transfer personal information outside Israel, we do so in accordance with the Protection of Privacy Regulations (Transfer of Data to Databases Abroad), 5761-2001. Transfers to the European Union / EEA and to Switzerland rely on their recognition as providing an adequate level of protection; transfers to other countries, including the United States, are made subject to contractual undertakings requiring the recipient to protect the information to a standard consistent with Israeli law and not to make unauthorized onward transfers. By using our service, you are informed of and consent to these transfers.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our service after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@tamloot.cc
Company: TAMLOOT LTD, an Israeli private company (company no. 517408753).
Supervisory authority: you may also contact or lodge a complaint with the Israeli Privacy Protection Authority (PPA).
Governing Law: This Privacy Policy is governed by the laws of the State of Israel.